1. Website Information

The information on this website is provided for general information about Mithra Logistics and our services. It does not create a binding transport contract, booking confirmation, or service commitment. Service availability, routes, vehicles, pricing, schedules, and delivery timelines are subject to confirmation by Mithra Logistics.

2. Enquiries, Quotations, and Bookings

Submitting an enquiry or quote request does not guarantee vehicle allocation or a booking. A booking becomes valid only after Mithra Logistics confirms the service details, availability, applicable charges, and any required documentation.

Quotations may be based on the information provided at the time of enquiry. Charges or terms may change if the actual cargo, route, loading conditions, delivery requirements, taxes, tolls, or other service conditions differ from the details provided.

3. Customer Responsibilities

You agree to provide accurate, complete, and lawful information about the shipment. You are responsible for ensuring that cargo is properly declared, packed, labelled, and accompanied by all required documents, permits, invoices, and e-way bills where applicable.

You must not offer prohibited, illegal, dangerous, or hazardous goods unless they have been expressly declared and accepted in writing by Mithra Logistics under agreed handling conditions.

4. Service Performance

Mithra Logistics will use reasonable efforts to provide services as confirmed. Pickup and delivery timing may be affected by traffic, weather, road conditions, vehicle availability, regulatory requirements, operational constraints, force-majeure events, or other circumstances outside our reasonable control.

5. Payments

Payment terms, applicable taxes, and other charges will be stated in the confirmed quotation, invoice, booking confirmation, or separate service agreement. You agree to make payments according to the agreed terms.

6. Intellectual Property

The website’s text, graphics, logos, images, and other content are owned by or licensed to Mithra Logistics unless otherwise stated. You may not reproduce, modify, distribute, or use this material for commercial purposes without prior written permission.

7. Website Availability and Third-Party Links

We aim to keep the website accurate and available, but we do not guarantee uninterrupted access or that all content will always be current or error-free. Links to third-party websites are provided for convenience only; Mithra Logistics is not responsible for their content or practices.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Mithra Logistics is not liable for indirect, incidental, special, or consequential losses arising from use of this website. Any transport-service liability will be governed by the specific confirmed booking, invoice, or service agreement and applicable law.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website after an update means you accept the revised terms.

10. Governing Law

These terms are governed by the laws of India. Any dispute will be subject to the courts of Ludhiana, Punjab.

Contact Us

For questions about these terms, please contact: