Mithra Logistics (“Mithra Logistics”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or request information about our transport and logistics services.
1. Information We Collect
We may collect information that you provide directly to us, including your:
- Name and company name
- Phone number and email address
- Pickup and delivery locations
- Cargo details and estimated shipment requirements
- Any direct message, query, or booking detail you send to us
We may also collect limited technical information automatically when you browse our website, such as your IP address, browser type, device details, pages visited, and cookie-related analytics data.
2. How We Use Your Information
We use your information to:
- Respond promptly to quote requests, booking enquiries, and customer-support tickets.
- Assess transport logistics requirements and coordinate service delivery.
- Operate, maintain, protect, and enhance our website performance and user experience.
- Send shipment updates, critical notifications, and permitted business communications.
- Comply with statutory, regulatory, taxation, and legal record-keeping obligations.
3. When We Share Information
We do not sell your personal information. We only share information with trusted third-party service providers (such as hosting partners, communications channels, or logistics associates) strictly as needed to fulfill your service requests. We may also disclose data if mandated by law or court order.
4. Cookies & Third-Party Services
Our website uses basic cookies to optimize functionality, track site traffic, and improve user experience. You can disable cookies at any time via your browser settings, though some interactive features may experience limitations.
Our platform may link to external tools or websites. Their privacy practices are governed by their respective independent policies.
5. Data Security & Retention
We maintain industry-standard physical, administrative, and technical safeguards to secure your personal data. We retain your information only as long as necessary to provide logistics services, resolve queries, maintain business records, and satisfy legal mandates.
6. Your Choices & Rights
You have the right to request access to, correction of, or deletion of your personal records held by Mithra Logistics, subject to statutory limits. You may also opt out of non-essential marketing emails at any time.
7. Policy Updates
We may periodically update this Privacy Policy. The latest version will always be accessible here, along with the revised effective date at the top.
Contact Us Regarding Privacy
For any privacy-related questions, corrections, or requests, please reach out to us: